At Alaska Airlines, we care about empowering you to have the best travel experience possible. Got a question or need a hand? Explore our most popular help topics below, or quickly browse our help pages by category to find the information you need.
Resources
My site contact
My account help
EasyBiz user guide
Our support teams are available to assist with any questions you may have.
Flight reservations
Refunds and changes on select reservation types can be made online at EasyBiz. For help with itinerary modifications, ticket cancellations, and ticket refunds that cannot be made online, contact our reservations team.
Reservations
Need help? Chat with our team.
Start live chat
You can reach reservations at +1-877<738>0609 (1-800-ALASKAAIR).
We're available 24 hours a day.
Accessible services help is available.
Call us at +1-877<738>0609.
Contact the Commercial desk for modifications to itineraries that include contract or private fares.
Commercial desk: 1-877-738-0609
6:00 am - midnight PT, daily
Hotel, car, or vacation packages
For help with viewing and changing car, hotel, and vacation package reservations booked at alaskaair.com:
Manage car, hotel, and vacation package reservations
Customer care
If you have questions about how to use the EasyBiz site, consult the EasyBiz® user guide.
For questions about errors, problems with this site, or forgotten passwords, contact our customer care team.
Customer care
1-800-654-5669
Customer help hours are:
7:00 am - 7:00 pm PT, Monday-Friday
8:00 am - 5:00 pm PT, Saturday
Plan your travel experience
A person packing a suitcase.
Prepare for your travel
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Book tickets with miles
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Service animals
Upgrade with miles
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Manage your travel
Accessible services
Change and cancellation fees
Flight changes or cancellations
Seating requests or changes
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Day of travel
Airport baggage service offices
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Account
Address, email, phone and payment
Adding miles for a past flight
Companion fare
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Alaska Credit Card
Credit card billing contact form
Credit card FAQ
Animals
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Pet travel FAQ
Transporting animals (Pet Connect™)
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Cargo
Book or track a shipment
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Hotels, cars, and vacations
Hotel reservations
Car reservations
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Lounge
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Alaska Access
